Privacy Policy for RetireShielda

Effective Date: January 1, 2025

1. Introduction

Welcome to RetireShielda ("we", "us", "our"). This policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website retireshielda.com and our planning services.

2. Data We Collect

• Contact information such as name, email address, and phone number
• Account credentials including username and password
• Communications preferences and history
• Usage details including IP address, browser type, and pages viewed
• Cookies and tracking technologies (see section 6)

3. How We Use Your Information

We use personal information to:

• Provide and maintain our planning services
• Personalize content and improve usability
• Ensure security and prevent unauthorized access
• Comply with legal obligations
• Respond to inquiries and deliver updates
• Send optional notifications if you opt in

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, we rely on these legal grounds:

• Consent: When you have given clear permission
• Contract Performance: To fulfill our agreement with you
• Legal Obligation: To meet our regulatory duties
• Legitimate Interests: For improvement, fraud prevention, and security

5. Your Rights

You may have the following rights under applicable data protection laws:

• Access a copy of the personal information we hold
• Correct any inaccurate or incomplete data
• Request deletion of your personal information
• Restrict or object to processing in certain cases
• Obtain a portable copy of data you provided
• Withdraw consent at any time without affecting past processing

To exercise these rights, please use our contact form or refer to the contact details below.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site usage. Types of cookies include:

• Essential: Required for basic functionality
• Performance: To gather usage statistics
• Functionality: To remember your settings
• Targeting: To deliver relevant content where permitted

You may manage or disable cookies via your browser settings, although some features may be affected.

7. Third Party Services

We share data with trusted providers for hosting, analytics, support, and communication. These providers are obligated to protect your information and use it solely for agreed purposes.

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure.

9. Data Retention

We retain personal information only as necessary to fulfill the purposes outlined or to comply with legal requirements. Retention periods vary by data type and relevant laws.

10. International Transfers

Your data may be processed or stored outside your country, including in Canada and other regions that ensure adequate safeguards such as standard contractual clauses.

11. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated effective date will appear at the top. Please review this page periodically.

12. Contact Information

If you have any questions or concerns about this policy, please contact us:

RetireShielda
750 Hornby St, Vancouver, BC V6Z 2H7, Canada
Phone: +14167689953
Business ID: 330630030